Wednesday, August 25, 2010

KTPH adopts kaizen philosophy

KTPH adopts kaizen philosophy

KTPH adopts kaizen philosophy

Posted: 24 Aug 2010 03:14 PM PDT

Every week, staff at Khoo Teck Puat Hospital come together to discuss how their work processes can be improved. -- ST PHOTO: ALPHONSUS CHERN

EVERY week, staff at Khoo Teck Puat Hospital come together to discuss how their work processes can be improved.

This is the result of the hospital adopting the Japanese productivity philosophy of kaizen, or continuous improvement.

This practice and its other productivity initiatives were shared with some 60 union leaders from the industrial, public and service sectors on Tuesday.

For instance, the hospital's project, kaizen trolley, is a specially designed trolley that minimises the need for nurses to get supplies from a central station.

This reduces unnecessary 'walk time', said chief human resource officer Lynn Gan of Alexandra Health, the public health group which runs the hospital.

'Productivity gain occurs when work becomes less of a hassle,' she added.

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